- No refunds will be allowed
- Exchanges for the same item only will be permitted if found to be non functioning. Must be returned to verify defect prior to replacement. Must include an RMA number, issued by us, prior to returning the item. Returns without an RMA will be refused-no exceptions.
- Shipping cost to and from is the responsibility of the buyer and is not refundable
- If you order a part suggested by your technician and there is an issue with it please have him get in touch with us
- Returns, refunds, or credits are not offered on incorrect part orders.
- All parts purchases are warranted for a period of 90 (ninety) days against defects from date it was received.
- A 20% discount on all purchases applies to approved accounts with tax id on file, to receive discount on online purchases login is required to purchase otherwise sale will be considered a non discount sale and it can't be changed.
- All returns will be given a store credit and no restocking fees.
- A refund request will be subject to a 20% restocking fee.
- Exchanges can be made if wrong part ordered, shipping charges are not refundable
- DOA parts must be reported within 4 days upon arrival and will only be exchanged if available otherwise a refund will be issued, defect must be described in detail.
- Orders that ship for free, if returned for credit or refund, will be charged the initial cost we incurred shipping the part to you, return shipping will be paid by you.
- Account must be in good standing with minimal returns in order of the above to be valid.
- All returned packages must have the RMA number issued by us prior to shipping the item back to us and must be clearly written on the package or it will be refused and returned back to you.
COMPLETE BOARD KITS:Any purchased item that includes more than one circuit boards is considered a kit and it may be described or not in the individual listing this also includes LED back light kits. The sale of these items is final and no returns or refunds will be accepted.
FREE SHIPPING ORDERS: Parts shipped to you at no charge (free shipping orders over $49) if returned we will credit the cost of the part less shipping charges we incurred.
CANCELLATIONS: Once an order has been shipped we cannot cancel it. Please accept the package and call us for an RMA number. Shipping the item back will be at your expense, above return rules also apply.